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How can I speak online with Ethiopian airlines?

How can I speak online with Ethiopian Airlines?

Ethiopian Airlines has its chatbot named Lucy, who is available to answer all your queries regarding domestic and international flight booking. Passengers who have an existing booking or are looking to book reservations with Ethiopian airlines can get instant support from the live chat feature equipped with various self-service support. Passengers can seek help with their check-in process, book a flight, reschedule a flight, check the flight status, get information regarding free and excess baggage allowance through the live chat feature of Ethiopian airlines. Here is how you can get through them via live chat.

How you can get through them via live chat?

  • First of all, reach out to the official Ethiopian airline website.
  • Click on the help tab available on the top-right screen of the home page.
  • On the following display, you will see an instant pop-up of a live chat icon, so click on it.
  • Provide some basic information and then select the topic of concern to start a conversation with the live chat executive of Ethiopian airlines.
  • Finally, please write down your query in the required space and send it to receive an immediate response with a solution. 

Apart from this, passengers can also contact Ethiopian airlines' official social media sites such as Facebook, Twitter, YouTube, Instagram, LinkedIn, and Weibo to seek online support. 

How do I talk to Ethiopian airlines by phone?

Ethiopian airline is available all day long on the phone call. Passengers who wish to get immediate solutions regarding their issues with Ethiopian airlines can get in touch via da Ethiopian airlines phone number, which is available on the website. Here is the step by step guide on how you can get through the Ethiopian airline's agent via a phone call:

  • Head towards the official Ethiopian airline's web page.
  • Scroll down to the bottom screen of the home page and click on help and contacts under the Customer support menu.
  • Again once you arrive on the contact page of Ethiopian airlines, click on the call center numbers link.
  • You need to search for your respective country to get the calling number.
  • Dial the number with the help of a cell phone and hold the line to follow desirable IVR options.
  • Finally, press the appropriate key that can help you speak with the live agent of Ethiopian airlines.

So this is how you can speak through direct communication with the executive of Ethiopian airlines customer service team. But before dialing the number, make sure to check the availability of a customer support executive. 

How do I contact Ethiopian airlines in Nigeria?

If you are someone who lives in Nigeria and wants to contact Ethiopian airlines customer service using a phone call method, then here are the instructions on how you can do that:

  • Open the official Ethiopian airline's web page on your desktop.
  • Click on the menu option from the top right screen and go to the services tab.
  • Under the help and contacts drop-down section, click on the call center numbers.
  • Now type Nigeria in the search field and press enter.
  • The official calling number of Ethiopian airlines from Nigeria will appear in the search results.
  • Now dial the number using a cell phone and listen through the voice instructions carefully.
  • Finally, press the appropriate key as per your problem till it connects you with the live human of Ethiopian airlines.

So these are some of the techniques that can help you contact the Ethiopian airlines customer service team. Moreover, passengers have multiple other contact methods, such as email, social media platforms, contact forms, etc., to get help regarding their issues with Ethiopian airlines.

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