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How do I cancel my flight on Hainan?

How do I cancel my flight on Hainan Airlines?

If you book a flight that departs a week later, you can refund your ticket for free within 24 hours after the order is successfully paid. You need to send a refund application to our email: webetservice@hnair.com.

Hainan Airlines is an airlines that hails from People’s Republic of China headquartered in Hainan is the largest civilian run air transport organization which provides its services to the destinations like Asia, Europe, North America, Australia etc. Hainan has following two classes to provide service to its customers:

  1. Business Class: If you need comfort and sleep, you can get your booking done in business class. Extra legroom and other perks of business class from priority boarding to having access to the lounges, one gets more comfort and additional benefits in business class.
  2. Economy Class: Hainan Airlines Economy class provides comfortable and friendly services. Extra wide seats with gaps and catering services are also available on long and short haul flights.

Besides, on board and ground services, Hainan Airlines provides customer care services so that customers can have easy access to the facilities that are offered by Hainan Airlines. If you need any kind of assistance, you can contact the Hainan Airlines customer service. The customer service executives of Hainan Airlines are adept, professional and provide comprehensive solution to customer issue.

Why to contact customer service?

  1. If you need any assistance regarding booking and if needed to make any kind of changes.
  2. If needed to know about flight status, flight timing and other kind of assistance.
  3. Needed to know about exciting deals that are offered by Hainan Airlines.
  4. If you need to cancel or reschedule your flight.

You can contact the Hainan Airlines customer service for any of the above services.

If you need to cancel the flight, you can go through following and have a glimpse about Hainan Airlines cancellation policy:

  1. A passenger can cancel a reservation and may receive a full refund without penalty within 24 hours once the payment has been done if such kind of reservation has been made more than 7 days before scheduled departure date.
  2. If you need to cancel your flight due to any reason, you can apply for cancellation and refund on Hainan Airlines.
  3. If there has been failure by Hainan Airlines to provide carriage or if a passenger requests a change in the agreements, refund is made by Hainan Airlines as per the regulations.

For additional information, you can contact the customer service:

Hainan Airlines Booking Phone Number


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