How do I cancel my Jetstar flight?

Cancellations are easy if you have a Jetstar reservation. People can contact the reservations department at the airline to get help with their bookings and cancellations. People can cancel their flights online at by accessing the manage booking tab. Let us consider a few questions that are going to help contemplate Jetstar cancellations. 

Jetstar Cancellation Policy 

Passengers can go ahead with Jetstar cancellations by visiting the official website where they are able to perform the online cancellation steps for their Jetstar flights. Here is a step-by-step guide that one can refer to in order to cancel their flight bookings at Jetstar.

  • People can cancel their flight bookings by visiting the official Jetstar website
  • Once you are on the homepage, people need to select the ‘Manage my booking’ option.
  • Next, people need to enter the required details such as their last name and booking reference number. Submit this to access your Jetstar booking.
  • Select the reservation you wish to change or cancel and select the ‘cancel flight’ option.
  • Next, people need to proceed to the payments page. Complete payment and receive a cancellation confirmation code on your email address. 

How do I get a refund from Jetstar? 

Passengers can get refunds for the cancelled flight via the below-mentioned ways:

  • Access the refund request form on Jetstar. Visit
  • Get in touch with the customer support team at Jetstar for refunds for the cancelled flight booking. 

People can get instant refunds for Jetstar and there is a refund processing fee charged by the airline as per the Jetstar airways refund policy. This may cost AUD 25 per ticket, per person. 

Here is a step-by-step guide that one can access in order to get refunds for their flight bookings.

  • Passengers need to visit the official Jetstar website where they need to select the Refunds and cancellation option.
  • Select the ‘Refunds’ option on the page.
  • You can find the refund request form option.
  • Fill in the details on the refund request form such as your booking id number along with the cancellation confirmation code for your canceled flight reservation.
  • Submit the duly filled form to get timely refunds for your flight.
  • A refund reference number is auto-generated that can be used by the passenger to enquire about refund status. 

How long does it take to get a refund from Jetstar? 

People may have to wait for 7 or more working days for the amount to reflect in the original payment source used at the time of reservations at Jetstar. 

One can also connect with Jetstar's reservations department to know their flight reservation's return status. 

Does Jetstar have to give refunds?

Jetstar airline is a US airline that grants customers the best customer service. If you have booked your flight from Jetstar and are willing to make some changes to your flight, and would like to know if the airline will provide you with a refund. For that, you must go through the refund policy of Jetstar located below:-

  1. You will get your refund from the airline only if you have your cancellation within 24 hours.
  2. If you have canceled your flight after the risk-free hours, you will receive a refund after deducting a cancellation fee from the airline.
  3. Jetstar Airlines will provide you with a full refund if there is a delay in the flight or the airline cancels the flight.
  4. If your bookings are made through travel agents, the airline doesn't take responsibility for your cancellation refund.
  5. In case of a medical emergency or family issue, the airline may consider you for your refund, but you have to submit the medical documents to the airline.

How do I claim my Jetstar refund?

If you have canceled your flight from Jetstar, you can claim your refund from the airline by connecting to customer service from the airline. You can reach the executive from the airline by the process mentioned below:

Via call 

You can claim your refund from the airline by calling customer service at Jetstar. In this process, call jetstar airline on their customer service helpline number and talk to an executive with the steps written below:-

  1. Make a call to Jetstar Airlines.
  2. Select your preferred language.
  3. Your call will reach the representative of the airline.
  4. Mention your flight information.
  5. Pay your cancellation fee if asked.
  6. Then you will receive a confirmation message.

Via online 

There is an online process also through which you can claim your refund from Jetstar Airlines. to know the process read the steps mention below:-

  1. Open the official website of Jetstar on your device.
  2. Click on the manage trip option and scroll down.
  3. Mention your last name and confirmation number, and continue.
  4. Click on the refund icon.
  5. Write all the flight-related information. 
  6. Submit the form.
  7. Then you will receive your refund information from an executive on the Jetstar airline.

Can I get a cash refund from Jetstar?

Yes, jetstar provides refunds in cash only when the cancellation is made under the condition of the airline. Then the airline provides their customers a refund for their cancellation in the case mode.

How long does Jetstar take to refund?

Jetstar airline tries to give your refund back promptly. The airline promises to refund your cancellation amount within 15 working days. After the deduction of the cancelation fee, if required.

Can I cancel my Jetstar flight and get credit?

Yes, you may receive credit on the cancelation of the jetstar flight. But if the airline justifies your cancelation, credit could be received as a refund for the nonrefundable fares. 

How late can you cancel a Jetstar flight and still get credit?

If you have made your cancellation within the time lap of 24 hours, then only you will receive your credits from the airline. If the cancellation is made after the risk-free hours, the airline will not refund your flight.

Can I cancel my flight due to COVID? 

Free cancellations are applicable on flights canceled due to COVID. One can cancel their flight reservation by referring to the official website. It is also mandatory to refer to the Jetstar cancellation policy in order to proceed with smooth cancellations. 

The key pointers of the Jetstar airways cancellation policy are as follows:

  • Jetstar offers a 24 hours cancellation policy. This allows passengers a scope to cancel their flight booking within 24 hours for free (without any additional cancellation charge).
  • People need to pay a cancellation charge after the passage of a 24 hour window.
  • Jetstar offers credit vouchers for booking cancelled because of COVID.
  • Cash refunds and free cancellation is also applicable on flights affected because of COVID 19.
  • Jetstar charges AUD 60 to 125 depending on the flight fare and the tie of cancellation from the date of issue (flight ticket).

Leave a Comment

Your email address will not be published. Required fields are marked *

Recent Posts


Does Thai Airways give refunds?

Does Thai Airways give refunds? Thai Airways provides a great facility to make your flight journey convenient until you reach your destination. It

Read More

How do I speak to a live person at Breeze Airways?

How do I speak to a live person at Breeze Airways? Breeze Airways provide underserved routes to the US and other parts of the world. You can acquir

Read More

How do I connect to Qantas?

How do I connect to Qantas? If you are thinking of connecting to Qantas, then for that, there are numerous ways that you can use, and those methods

Read More is an independent travel agency, not associated with any third party company. Bookmyflightticket providing flight booking and related information to all travellers and they can ask any queries,