How do I get a hold of WestJet?

Westjet provides multiple channels to interact with its users. Whether you have a reservation-related query or need to ask any other question, you can get a hold of WestJet anytime. The support team at WestJet is 24/7 active to solve your queries and doubts.

Ways to get hold of Westjet are as follows:- 

  1. Phone call:- It is the easiest and quickest way to contact a Westjet representative. Westjet provides several phone numbers on its support page; based on department and area, you can choose the appropriate one to contact Westjet on the phone call.
  2. Email support:-  Whether Westjet disappoints or you are happy with their service, you can share your opinion with the airline via email anytime. It takes around 24 hours to get a response via email. However, you can speed up the process by sharing every little detail.
  3. Chat support :- If you have frequent questions, you can chat with WestJet assistant Julia to get instant answers. It's available on the support page and is the quickest way to get a response to your queries.

How long is hold time for WestJet?

The hold time depends on the call volume and the time you call. However, the hold time might vary from 3 minutes to 3 hours. You can always opt for other options if you need to wait for long or request the airline to call you back by submitting the call back request form.

Why are WestJet call times so high?

Westjet has one of the best customer support, who try hard to provide instant assistance with your queries. However, by the time Coronavirus hit the aviation industry, call volume became higher than usual and hence affected the call times. Westjet has a huge support system, but they sometimes can't help the situation due to large call volumes.  

How do I talk to a person at WestJet?

You can talk to someone at Westjet by calling the customer care number. You can get the most suitable number on the support page of the airline online. Once you get the number, follow the procedure below to connect on the phone call.

  • Dial the WestJet customer care number
  • Let the call connect first and choose your language
  • Now you need to follow the IVR menu to connect with a live agent
  • Press three from the main menu and follow further menu
  • Press 4 from the second menu to speak to the agent and wait
  • After the call is connected, you can ask about your issues with the WestJet representative one by one.

Does WestJet call back?

Yes, Westjet did call back if you requested a callback. It might be delayed in some cases due to the high call volume there, but you definitely get a callback. Besides, make sure the call back form you filled out has the correct phone number and email id of yours to avoid any hassle.

How do I send an email to WestJet?

To share your email with the airline, you can use either the contact form available on the support page or the official email address of the airline. Here follow the quick process below if you don't know how it works.

  • Go to the support page of
  • There you need to locate the email us section; click on the link
  • You get to see a form in from of you and fill in every detail correctly
  • Share the form, and soon you will get a response from the airline 

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